Heartway Zen S11 Compact Urban Mobility Scooter
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Heartway Zen S11 Compact Urban Mobility Scooter
Description
Heartway Zen S11 Compact Mobility Scooter
At a 109.2 x 58.4 cm footprint and a 970 mm (38 in) turning radius, the Zen is sized for doorways, apartments and shopping centres rather than open outdoor trails.
Heartway's own Canadian distributor page confirms the core numbers this store states: a 135 kg (300 lb, rounded from 297 lb) weight capacity, up to 20 km of range, and an 8 km/h top speed, with a padded swivel seat that rotates for easier, safer entry and exit.

Sized for doorways and tight indoor spaces
A 970 mm (38 in) turning radius and compact 109.2 x 58.4 cm footprint let the Zen navigate apartments, clinics and shopping centre aisles that a full-size outdoor scooter can't fit through.
What you get
300 lb (135 kg) weight capacity
Confirmed by Heartway's own Canadian distributor listing for this model.
58 kg (128 lb) with battery
Heavier than EZee Life's lightest folding scooters, though it doesn't fold.
Padded swivel seat
Rotates for entry and exit without awkward twisting.
Rear suspension and anti-tip wheels
Smooths bumps and adds a stability margin on uneven surfaces.
Specifications
| Brand | Heartway |
|---|---|
| Model | Zen S11 |
| Weight capacity | 300 lb (135 kg) |
| Scooter weight | 58 kg (128 lb), with battery |
| Motor | 400W, 4-brush |
| Top speed | 8 km/h |
| Range | Up to 20 km per charge |
| Turning radius | 970 mm (38 in) |
| Footprint | 109.2 x 58.4 cm |
| Rear tyres | 9.5 x 3 in solid PU |
| Braking | Electromagnetic, automatic |
Key numbers for this scooter
Shipping
Ships from a Canadian warehouse. Orders over $150 ship free; some remote areas, PO boxes and surcharge regions may cost extra or be excluded.
Returns
Send it back within 14 days of purchase if it is unused, in its original condition and packaging.
Warranty
Covered directly by Heartway under their manufacturer's warranty for material and manufacturing defects.
Who is this perfect for?
Apartments, clinics and tight indoor spaces
A compact footprint and 38 in turning radius fit narrow corridors.
Users with limited hip or knee mobility
The rotating swivel seat is built for safer, less awkward entry and exit.
Frequently asked questions
What's the weight capacity?
300 lb (135 kg); Heartway's own Canadian distributor page states 135 kg / 297 lb for this exact model, which this store rounds to 300 lb.
How far will it go on a charge?
Up to 20 km per charge, confirmed by Heartway's own distributor listing for this model.
Does the seat rotate?
Yes, the padded seat swivels for easier entry and exit, per Heartway.
















